ChatHealth offers a simple, convenient & confidential text messaging service for parents of children and young people in Hampshire aged 5-19.
The ChatHealth advisor team is made up of school nurses working within Southern Health NHS Foundation Trust. These nurses all have extensive experience of working with and supporting parents of children and young people.
ChatHealth allows parents in Hampshire to text messages to a dedicated number 07507 332417; the messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day.
ChatHealth is available 9 am - 4.30 pm on Monday to Thursday and 9 am - 4 pm on Fridays (excluding bank holidays). Any parent who texts the service outside of these hours will receive an automated message with advice of where to get help if their question is urgent.
The Team are able to can support parents with questions relating to a wide range of health and wellbeing issues including healthy lifestyles, toileting, behaviour, sleep, emotional wellbeing and health conditions. As well as giving advice, the team can signpost to appropriate services and other support.
Parents are still able to request to see a School Nurse face to face in school or receive support via a telephone call (with exception of private schools).